Service for tenants

Forms & downloads

To ensure that you are optimally prepared for everyday rental work, we provide you with all the relevant forms and documents here - clearly laid out and available at any time.

Direct debit order (PDF - German)

House rules (PDF)

 

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Other Services

Report damage

Report damage quickly and easily – we will ensure it is repaired promptly.

Order a key

Order replacement keys conveniently online – secure, fast, and reliable delivery.

CHALUPA app

All services at a click – the Chalupa app for all your property needs.

Service line & emergency numbers

There for you in urgent situations – our team is available around the clock.

Forms & downloads

Access important documents anytime – quickly find contracts and applications.

FAQs

Answers to frequently asked questions – everything you need to know about your tenancy at a glance.

Residence registration office

Everything about registering your residence – a summary of deadlines and forms.

Mold prevention

Good living habits prevent mould – easy steps for a healthy home.

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