Service for tenants

Service line & emergency numbers

Important telephone numbers

If there is an emergency or serious damage, please call the appropriate emergency number immediately:

Fire brigade	122
Police	133
Ambulance	144
Gas emergency	128
Domestic sewer emergency (MA 30)	+43 1 4000-9300
Water pipe emergency (MA 31)	+43 1 599 59
District heating Vienna (emergencies and repairs 24 hours a day)	+43 800 500 751

Other emergency services

Broken pipes, pipe blockages	Firma Rohrmax	+43 820 320 330
Water and fire damage	Firma Mibag	+43 800 500 808
Power supply, cable fire (electrician)	Firma Die Wohnraum Sanierer + Installateure GmbH	+43 1 890 061 4-999
Plumbing	Firma 1A Installateur	+43 5 1704
Household appliance repair	Firma LPR Haushaltsgeräte GmbH	+43 1 470 47 20 +43 677/62121600

Service line

Service line

+43 1 533 95 45

Please make sure to inform us on the next working day.

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Other Services

Report damage

Report damage quickly and easily – we will ensure it is repaired promptly.

Order a key

Order replacement keys conveniently online – secure, fast, and reliable delivery.

CHALUPA app

All services at a click – the Chalupa app for all your property needs.

Service line & emergency numbers

There for you in urgent situations – our team is available around the clock.

Forms & downloads

Access important documents anytime – quickly find contracts and applications.

FAQs

Answers to frequently asked questions – everything you need to know about your tenancy at a glance.

Residence registration office

Everything about registering your residence – a summary of deadlines and forms.

Mold prevention

Good living habits prevent mould – easy steps for a healthy home.